Privacy Policy

At Fiskar Shop (“we,” “us,” or “our”), we value the trust our global professional customers place in us when purchasing our premium office supplies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fiskarshop.com or make a purchase from us.

1. Information We Collect

We collect information to provide better services to all our users—from educators ordering Children’s Scissors to corporate clients purchasing bulk Bostitch® Heavy-Duty Staple Guns:

• Personal Information: Name, email address, shipping/billing address, payment information (processed through our secure 256-bit encrypted checkout system), phone number, and company details when you create an account or place an order.
• Transaction Information: Details about products you purchase (such as Acrylic Clipboards or Guillotine Paper Trimmers), payment method, and order history.
• Technical Information: IP address, browser type, operating system, referring URLs, and device information when you interact with our website.
• Usage Data: Information about how you use our website, products, and services, including pages visited and items viewed.

2. How We Use Your Information

We use your information to provide the seamless transaction experience our professional customers expect:

• Process and fulfill your orders for office supplies, from Desktop Staplers to Aluminum Clipboards
• Provide customer support and respond to inquiries about products like Clip-N-Sort™ Fasteners or Cutting Mats
• Improve our website, products, and services to better serve educators, office managers, and construction professionals
• Communicate about orders, products, services, and promotional offers
• Prevent fraud and enhance the security of our payment systems
• Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in these limited circumstances:

• Service Providers: Trusted third parties who assist in operating our website, conducting business, or servicing you (e.g., payment processors, shipping carriers), all bound by confidentiality agreements.
• Legal Compliance: When required by law or to respond to legal process, protect our customers (e.g., from fraudulent transactions), or protect Fiskar Shop’s rights.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• PCI-DSS compliant payment processing
• 256-bit encryption for all transactions
• Regular security assessments of our systems
• Limited access to personal information on a need-to-know basis

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Opt-out of marketing communications

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for core functions like processing payments for Acme® Scissors or Clip and Fastener Bundles.
• Performance Cookies: Help us understand how visitors interact with our site to improve functionality.
• Functional Cookies: Remember your preferences (like currency or language).
• Advertising Cookies: Show relevant ads for products like Electric Staplers or Cubicle Clips.

You can manage cookie preferences through your browser settings.

8. Children’s Information

While we sell Children’s Scissors, our website is not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. We’ll notify you of significant changes by posting the new policy on our site with an updated “Last Updated” date.